Can I pick up my order?
Pick up is not available at this stage.
Delivery
When my order will be dispatched?
Item will be shipped immediately on the same (cut-off time 8:30am ) or next business day after receiving full payment. We deliver using Australia post eparcel and other appropriate methods, transit insurance is normally included for your peace of mind unless specifically stated otherwise.
What is the delivery timeframe?
Delivery times vary depending on the your postcode, you can also choose *express post for urgent order. Delivery times are estimates only as provided by Australia Post and may be affected by external factors beyond our control. Please allow 1 extra business day from the date of placing your order for your goods to be shipped. …
I Haven’t Received My Order
When products leave our warehouse you will be emailed a tracking notification (normally 5pm by next business day) showing the items that have been dispatched and any others that are still being processed. Delivery times are estimates only as provided by Australia Post and may be affected by external factors beyond our control. Please allow …
How much does postage / shipping cost?
To confirm your exact postage costs, simply add items to Shopping Cart and there is a shipping estimator in cart page. Your postage cost will depend on a number of factors, including size and weight and your postcode.
Do you offer express shipping?
Yes we do offer australian post express post service, you can choose it in checkout page. There is no guaranteed for overnight express post, although we do send out parcels on time, there is still 1 out of 20 parcels were not delivered overnight for express post which beyond our control, delays may occur during …
Where’s my order?
Please check the email for tracking notification, in case you can’t find it please check the junk mail box. For account holder you can also login for order status
Shipping Policy
Item will be shipped immediately on the same (cut-off time 8am except peak season) or next business day after receiving full payment. We deliver using Australia post eparcel and other appropriate methods, transit insurance is normally included for your peace of mind unless specifically stated otherwise. A contact number is required to be included in …